Introduction
Voyd Group (“Voyd Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit our website https://www.voydgroup.com, communicate with us, or engage with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
If you do not agree, please discontinue use of our website and services.
Scope of This Policy
This Privacy Policy applies to all information collected through:
Our website https://www.voydgroup.com;
Email or other electronic communications;
Forms, proposals, contracts, or service-related interactions;
Any integrations or tools we use in the course of providing our services.
This Policy does not apply to third-party websites linked from our site.
We are not responsible for their privacy practices, and you are encouraged to review their policies separately.
Definitions
“Personal Data” means any information relating to an identified or identifiable individual.
“Processing” means any operation performed on personal data (collection, storage, use, disclosure, etc.).
“Controller” refers to the entity that determines the purposes and means of processing personal data (Voyd Group).
“Processor” refers to an entity that processes data on behalf of the controller (e.g., Framer).
“Services” refers to design, branding, digital, and consultancy services provided by Voyd Group.
Information We Collect — Information You Provide to Us
We may collect the following categories of personal information directly from you:
Identification and Contact Information: Name, email address, company name, job title, phone number.
Payment and Billing Information: Billing address, transaction data, and related records (excluding credit card information).
Communications: Any information you include in correspondence, proposals, or inquiries.
Professional Information: Company website, project details, and information relevant to our services.
Information We Collect — Automatically Collected Information
When you visit our website, we may automatically collect:
Technical Data: IP address, browser type, operating system, referring URLs, and device identifiers.
Usage Data: Pages visited, time spent, actions performed, and general navigation behavior.
Cookies and Similar Technologies: See Section (“Cookies and Tracking Technologies”) for details.
Information We Collect — Information from Third Parties
We may receive limited personal data from third parties, including:
Social media platforms (LinkedIn, Meta, etc.);
Analytics or advertising partners;
Business referrals and partners.
Purpose and Legal Basis for Processing
We process your personal data for the following purposes and under the following lawful bases:
To provide and manage our services — Contract performance (Art. 6(1)(b) GDPR)
To respond to inquiries or communication — Legitimate interest (Art. 6(1)(f) GDPR)
To process payments and accounting — Legal obligation / Contract (Art. 6(1)(c), (b))
To send marketing and newsletters — Consent (Art. 6(1)(a))
To analyze usage and improve our site — Legitimate interest (Art. 6(1)(f))
To comply with legal obligations — Legal obligation (Art. 6(1)(c))
We will obtain your consent before using your data for purposes not listed above.
How We Use Personal Data
We use collected data to:
Deliver, administer, and improve our services;
Communicate with you about inquiries, proposals, and ongoing projects;
Manage payments and accounting records;
Send marketing communications where you have consented;
Maintain website functionality and security;
Comply with applicable laws and regulations.
Disclosure of Personal Data
We may share personal data in the following circumstances:
Service Providers: With trusted vendors providing hosting, analytics, communications, or payment processing (e.g., Framer, Wise, email systems).
Business Transfers: In connection with a merger, acquisition, or sale of company assets.
Legal Requirements: To comply with applicable law, regulation, or governmental request.
With Consent: When you explicitly authorize sharing of your data.
We do not sell or rent your personal data under any circumstance.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws, accounting, or reporting obligations.
When retention is no longer required, we securely delete or anonymize the data.
Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
Despite these measures, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website is hosted on Framer, which by default does not collect or store any personally identifiable information.
Framer Analytics provides anonymized metrics (e.g., total visits, page views) without using cookies or persistent identifiers.
If we integrate third-party tools such as Google Analytics, YouTube, or HubSpot, those services may place non-essential cookies or similar technologies on your device.
Cookies and Tracking Technologies — Types of Cookies We May Use
Essential Cookies: Required for core site functionality.
Performance Cookies: Used to measure and improve website performance.
Third-Party Cookies: Placed by external services; only active upon your consent.
Cookies and Tracking Technologies — Cookie Consent
If any non-essential cookies are used, we will display a cookie banner to collect your consent before enabling them.
You can withdraw your consent at any time or manage cookies through your browser settings.
International Data Transfers
Your personal data may be transferred and processed outside your country of residence, including to countries that may not provide the same level of data protection.
We implement safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure lawful and secure data transfers.
Your Data Protection Rights
Depending on your jurisdiction (including the EU, EEA, UK, and California), you may have the following rights:
Access: Obtain a copy of your personal data.
Rectification: Correct inaccurate or incomplete information.
Erasure (“Right to be Forgotten”): Request deletion where legally applicable.
Restriction: Limit processing of your data under specific conditions.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: Withdraw consent for processing at any time.
Non-Discrimination (CCPA): You will not be discriminated against for exercising your privacy rights.
To exercise these rights, contact us at hello@voydcreative.com.
We will respond to legitimate requests within one month.
Data Controller and Processor Roles
Voyd Group acts as the Data Controller for personal data collected through our website and services.
Our hosting provider, Framer B.V., acts as the Data Processor for hosting and anonymized analytics.
All processing is conducted in accordance with GDPR and applicable data protection laws.
Third-Party Links
Our website may contain links to other websites or embedded content.
We are not responsible for the privacy practices, policies, or content of third-party websites.
We recommend reviewing the privacy statements of those third parties before engaging with them.
Children’s Privacy
Our services are not directed toward children under 13 years of age (or equivalent minimum age in your jurisdiction).
We do not knowingly collect personal data from minors.
If you believe a child has provided personal data to us, contact hello@voydcreative.com to request deletion.
Changes to This Privacy Policy
We may revise this Privacy Policy periodically.
The “Effective Date” at the top indicates the most recent version.
Substantial changes will be posted prominently on our website.
Continued use of our website or services after updates constitutes acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us:
Email: hello@voydcreative.com
Website: https://www.voydgroup.com
Governing Law
This Privacy Policy and any related disputes shall be governed by and construed in accordance with the laws of the Republic of Lebanon, without regard to conflict of law principles.
